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Shipping

1) When will I know/receive confirmation of my order? Asiatainment will notify you within 24 hours of the status of your order.

2) When will my item be shipped?

You item will be shipped within 1 business day of your order conformation.

3) How will my order be shipped and how much will it cost?

Free Shipping in states- orders will be shipped by USPS .

$5 for AK and HI

International orders, please contact us for shipping charge.

Email: info@asiatainment.com

Return and Refund policy

1) What can I do if I found damaged or defective goods in my order? If you have received a damaged or defective good, please email info@asiatainment.com within 14 days of delivery. Please include your order number and a description of the condition of the defective or damaged good. Unauthorized returns will be refused and/or disregarded.

2) Do I have to pay the shipping or postal charges for the returned item?

If we have authorized the return, you may then ship it back. The buyer will pay for the shipping of the returned product to Asiatainment and Asiatainment will be responsible for shipping the product back to you. We will ship it back to you by regular mail.

3) If my return goods are confirmed as defective or damage, may I receive a refund instead of exchange?

A refund may only be issued if we receive the defective item and we do not have that item in stock. If we do not have that item in stock an exchange of another item, of equal value, or a refund will be made.

4) Where do I send my confirmed defective, damaged or return item(s)?

Attn: Returns 321 9th St. Oakland, CA 94607

5) What will happen if my exchanged item is still defective?

Before sending out our replacement products, Asiatainment will verify that these products are in good condition. No further replacements will be arranged.

6) What should I do if my item is not defective and I want to return it?

If you receive an item that is unwanted, please email us within 14 days of delivery with your order number. Please note that unauthorized returns may be refused or disregarded and that we will ONLY accept unwanted returns if they have not been opened and are still in good condition.

Asiatainment will not accept returns on items that are/were on sale.